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Ashfords LLP. Technology in Retail Report 2015.

Technology in Retail

Retail Re-Imagined

Download the full report for more insight into the shopping landscape of the future, the challenges that retailers and tech suppliers face, and the solutions that will enable them to unlock success.


Technology and the customer

New research commissioned by Ashfords shows there’s much work to be done for those seeking to thrive in this ever-changing landscape.

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82% believe that by 2025 the current ‘top-down’ supply network will be replaced by a more collaborative one.


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On the one hand, there is strong belief in the right of the individual to privacy – but on the other hand, retailers want to better understand customers, so that they in can give them an improved, and more personalised experience.

Visit our blog posts covering the latest news on technology within the retail sector.


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Since it’s long been proven that repeat customers are more valuable than new customers, retailers will increasingly use technology to encourage customer loyalty first and foremost.

Louise Workman - Partner, Retail, +44 (0)7894 404015
Chris Dyson - Partner and Head of Bristol Office, +44 (0)7515 099340